MAX Remote Management

Giới Thiệu · MAX Remote Management

MAX Remote Management, the worlds largest IT Service Management (ITSM) platform, empowers IT professionals to manage, monitor and secure their networks from within a unified web-based console. The platform is used by tens of thousands of engineers to manage hundreds of thousands of networks and millions of endpoints.Unlike other ITSM solutions, MAX Remote Management offers the most comprehensive set of best-in-class security services delivered as part of a single ITSM platform. In addition our first-of-a-kind prescriptive analytics capabilities help drive more proactive service and smarter IT decisions.The new MAX Remote Management iOS app delivers these powerful capabilities to your mobile device. And if youre a managed service provider, this can be a big advantage to help you retain your customers and win more business. Heres what you can do with these apps: View problem servers and workstations with the same device view filters that you have in the dashboard Use the new search option to quickly find a device in the list Filter by client to see all their servers and workstations (problem and non-problem devices) View full checks, outages, tasks and notes info View full asset data Clear failing checks Add check notesUsing an older version of a MAX Remote Management mobile app? Here are the key improvements from previous versions: Security The apps authenticate with a users standard dashboard username/password instead of the API key. User Permissions The apps now apply selected user permissions including client groups. New Styling The apps now follow the latest branding and styling guides for more visual appeal and consistency with other LOGICnow apps. UX Improvements The apps feature several workflow improvements and a cleaner design using todays mobile app conventions.Download the app today and start delivering more proactive service by monitoring and managing servers and workstations while on-the-go from your mobile device!