Giới Thiệu · NetHelpDesk
NetHelpDesk has been developed and evolving since 1994 based on Customer Feedback, meaning that over the last two decades, we have developed a market leading help desk software. The product has been developed to fit any industry, and can be used by any company including Managed Service Providers (MSPs) that needs to track requests. The capability of the software extends far beyond this, and continues to advance based on Customer suggestions. Our help desk software can track requests, emails, projects, sales leads and opportunities, assets and services, and used in professional service automation for Quotations, Sales Orders, Purchase Orders, Consignments, Item and Stock control, third party Supplier Management, Billing and Contract Management, and much more Professional Services Automation (PSA). Technicians and End-users have a user-friendly, powerful web interface, and administrators, and office based staff also have access to a powerful Windows administration interface, as well as Smartphone apps, included.All features are included as standard.