Giới Thiệu · Job Log
Job Log is for the small to medium size business that wants to track calls coming into their help desk for follow up after assigning support personnel to resolve issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can be resolved while the caller is still on the phone. A report showing open tickets by department and support technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.
Full Specifications · Google Chrome Zing MP3
Phiên bản |
5.0 |
Cập nhật |
26/12/2012 (11 năm trước) |
Nhà phát triển |
Lazy Bayou |
Thể loại |
Business Software |
Hệ điều hành |
Windows |
Hệ điều hành cài đặt |
Windows
, Windows 2000
, Windows XP
, Windows Vista
, Windows 7
, Windows 8
|
Yêu cầu |
None |
Lượt tải về |
447,139 |
Phần mềm ứng dụng cùng danh mục