Giới Thiệu · Remote Eye
Wideum develops Remote Eye , an online see-what-I-see software for technical remote support. Its the leading platform for video assistance compatible with smart glasses and smartphones.
Remote Eye can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel.
Remote Eye is the BEST CHOICE FOR LOW BANDWIDTH network environments.
Remote Eye solves equipment downtime and travel costs of technicians with the use of state-of-the-art wearable technology.
REMOTE EYE SPECIAL FEATURES
Unlimited calling. Unlimited minutes.
Unlimited minutes of recording and storage of video calls and files.
Online/Hotline personal support in less than 24 hours x 365 days.
Free training by non-presential means.
Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese.
Customisation of the web platform and apps on mobile phones and glasses with customers logos and colours.
Creation, upload and management of customer's corporate accounts in Play Store (Android) and App Store (iOS) with the customised Remote Eye apps for mobiles.
On-premise installation available.
Integration into enterprise systems such as ERP or CRM.
NOTE
To join Remote Eye you need to register a free account. Please contact info@wideum.com to register. For further information, please visit www.remoteeye.com
