Giới Thiệu · VAIO Care for Windows 10
VAIO Care is a support application for your VAIO PC that provides information one convenient place.
VAIO Care provides the following features:
1. Introduction to VAIO Care?
2. VAIO User Guide
3. System Information
Introduction to VAIO Care
VAIO Care comes with a tutorial that explains the benefits of the VAIO Care experience on your PC. The purpose of the VAIO Care is to provide quick access to support information using a touch friendly interface (if your computer comes with a touch screen) from a simple and intuitive interface.
VAIO User Guide
Each VAIO PC comes with a user guide that is specific to the model the user purchased. The user guide is extremely beneficial to access information about the user's PC such as what type of memory the PC uses, how to swap out a secondary battery, and information about any special software that is bundled with the model. VAIO Care has the ability to deliver new versions of the user guide per model to users over the internet and users can query Sony's servers for new versions of the user guide by using the app bar function in VAIO Care. If the user cannot retrieve the latest user guide on-line, an older version will be used in its place.
System Information
VAIO Care displays Hardware & Product information to the user. An example of hardware information would be CPU type. An example of Product Information would be Manufacturer (Sony) or Model Name (VPCxxxx or SVxxxx); this information is beneficial to Sony support agents; they often ask for this information when troubleshooting an issue with a customer on the phone. VAIO Care offers a simple and easy to use interface to retrieve this information.
